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FAQ

Visiting Notre Dame University-Louaize (NDU)

 

Where is the Office of the Registrar located?

Notre Dame University-Louaize

The Office of the Registrar

Fahed Hall

Basement Floor

registrar@ndu.edu.lb

 

Office of the Registrar Online Forms

 

 

Demographic Information

 

How do I change my name and/or social security number on my record?
You fill in a petition form, and submit it to the Office of the Registrar. The Original supporting documents must be checked.

How can I request an enrollment certificate?
You must complete the Request Form, clear your financial account with the Business Office, and send it to the Office of the Registrar.

 

For online request, complete the Request Form, and email it to the Office of the Registrar.

How can I request a degree verification?
Complete the Request Form, clear your financial account with the Business Office, and submit it to the Office of the Registrar.

 

Registration

 

My registration appointment is today but I see I am not eligible to enroll. What can I do?
If your registration status shows a hold on your account, refer the Office of the Registrar and follow the instructions given there. Do the same for holds by other Offices.

I need help registering for courses. Is there someone I can contact?
If you experience technical difficulty with the online registration system, please contact the Office of IT- Application & Software Development Department: sishelp@ndu.edu.lb.

 

For other registration related issues, contact the Office of the Registrar.

I am currently registered for this course, but would like to switch my section to another open section. What should I do?
Login to the student Information system (SIS), you will be automatically redirected to the registration sheet.

 

Click on the “Delete” button to remove your current section.

 

Search for the new section and click on “Add” , then click on “submit registration” button and follow the instructions.

I need a specific course for my major, but the seats are currently reserved. What can I do?
The related Chairperson and Dean have the authority to examine your situation and make an exception if appropriate. Contact your advisor for further information.

How do I drop a course?
Login to the student Information System (SIS), you will be automatically redirected to the registration sheet.

 

Click on the “Delete” button to drop, click on the “Submit Registration” button, and follow the instructions.

How do I withdraw from a course?
The official withdrawal is processed by initiating the electronic drop with the advisor, then submitting it on SIS.

What is a leave of absence?
A leave of absence is available to students who need to take time away from the University with the intention of returning the following semester. For complete information on leave of absence, please fill in the “Leave of Absence Form” on SIS.

What is the process for returning?
Contact the Office of the Registrar to reinstate you in person or send an email to registrar@ndu.edu.lb

Where I can find the last day to withdraw from a course?
Check the withdraw deadlines in the Academic Calendar. A reminder will be sent to you via your NDU email address, and posted on NDU social media platforms.

 

Transcript

 

How can I view my courses and grades?
You can view your transcript of records, program sheet, and Course load on your SIS.

Can I have my transcript faxed or emailed?
No, Notre Dame University-Louaize (NDU) has yet to implement the use of Electronic Transcript Exchange service (ETX).

How do I request a transcript and is there a fee?

The Office of the Registrar can send you a link to pay online to initiate the process of issuing the official transcript and the statement indicating the official language of instruction at NDU. Otherwise, you can either come in person or send someone on your behalf to fill out a request form to issue the required documents.

 

Transcripts need two working days to be issued and are collected from the Office of the Registrar.

 

Fee: LBP 15,000/transcript.

 

For delivery options (outside Lebanon only), you can choose between two mailing services:

1- Courier service will cost you an extra charge of LBP 53,000. The transcript will be delivered within 5 to 7 working days, and you will be given a tracking number to track your shipment.

2- Regular mail service will not involve any additional charges but needs between 20 and 30 working days to reach the destination.

Can I pick up a transcript for someone else?
We require a copy the student’s request.

 

Courses Description and Syllabus

 

How do I get the course descriptions?

You need to print out the description of the courses you have taken from NDU website or scan them, and send them the Office of the Registrar to be authenticated.

 

Check: Academics/Office of the Registrar/Catalog, and choose the catalog related to the year of your admission to the University.

How do I get the course Syllabi?
Contact the Administrative Assistant of the related Faculty’s Department or Dean.

 

Graduation

 

How do I apply to graduate?

Login to the Student Information System (SIS), click on “Graduation” menu, fill in the “Exit Survey”, then you will be redirected to the “Online Graduation Form”. Fill it carefully and correctly, and submit it.

 

NB: This form can be submitted regardless of the student’s status of tuition fees or outstanding payments.

 
 

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